Privacy Policy

Privacy Policy

This Privacy Policy outlines the types of personal information collected and received by LoomNLane ("we," "us," or "our") and how we use, disclose, and protect that information. By using or accessing our website, you consent to the terms and practices described in this policy.

Information We Collect:

a) Personal Information: We may collect personal information from you when you voluntarily provide it, such as when you create an account, make a purchase, subscribe to our newsletter, opt for receiving marketing SMS/WhatsApp, direct emails, or interact with our website's features. This may include your name, email address, shipping address, billing information, and other details necessary to provide our services to you. Saved card details will never be shared with third parties and will only be used to process your order using our payment service provider's systems.

At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed. Any email we send will contain an easy automated unsubscribe link so that you can opt-out of that particular mail.

b) Non-Personal Information: We may also collect non-personal information about your interactions with our website. This may include your IP address, browser type, device information, and browsing behavior. Such information is collected through the use of cookies, log files, and similar technologies.

Use of Information:

a) Personal Information: We may use your personal information to process and fulfill your orders, provide customer support, respond to inquiries, customize and improve our website and services, send you promotional offers, updates, and newsletters (you can opt out at any time), and conduct market research and analyze trends.

b) Non-Personal Information: Non-personal information is primarily used to analyze and improve the functionality and performance of our website. This helps us understand how users interact with our website and enhances user experience.

Disclosure of Information:

a) Service Providers: We may engage trusted third-party service providers to assist us in operating our website and providing our services. These service providers may have access to your personal information but are obligated to keep it confidential and use it solely for the purposes specified by us.

b) Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

Data Security:

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Informative:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective when posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

For any further information or unsubscribing from our services, you may contact us on: 📱 WhatsApp: +92 0325 4996652 📧 Email: info@loomnlane.com